According to the National Retail Federation, consumers will return up to $63 billion in gifts received during the holidays or nearly 10 percent of all holiday sales. We have a few good tips for our readers. First, don't fight the crowds. Wait a day or two. Secondly, always have a sales slip or gift receipt. Thirdly, return the item in new condition, unopened and with all packing material. Lastly, if you have a problem returning a gift, ask for the store manager or the customer service department.